Policy

Damage and Claim Policy

Proof-led claim workflow for damage, delay, missing item or billing concerns.

BrandJogi Relocations
Support9990000000
ProofQR + POD
ScopeLocal + Intercity
01

Proof first

Packing photos, QR inventory, loading proof, delivery proof and customer report are used for claim resolution.

02

Claim window

Customers can report an issue from the private portal. Admin maintains claim status, amount and resolution note.

03

Insurance

Insurance is marked in the quote according to route and item value. Final terms follow the selected policy or provider.